Klarna is hiring again after replacing employees with AI. Meanwhile, Duolingo is facing blowback on social media from its ...

Klarna's CEO announced at London SXSW that AI will take over boring jobs, while humans will provide VIP service.

Klarna also hadn’t hired a single human in 2024. Last year, the company announced that its AI assistant (powered by OpenAI), handled 700 agents worth of workload – or 2.3m conversations with ...

When it comes to AI’s impact on the economy, there are two camps. In one camp, many economists reassure us that jobs lost to ...

Yuan used an AI avatar of himself via Zoom Clips, the company's asynchronous video creation tool. The clip, which you can see ...

Klarna, Starbucks, and Duolingo are admitting that AI can't do everything. However, their actions show they still want AI to ...

Up to 90% of risk assessments could become automated. Other companies like Klarna, Salesforce, and Duolingo are looking at ...

The response was swift and furious, with many users criticising Duolingo’s shift and threatening to quit the app. Some argued ...

Both the Klarna and Zoom CEOs have sent their AI doubles to deliver earnings calls. Could the company all-hands soon be led ...