T he Social Security Administration (SSA) is set to revolutionize its phone system by incorporating artificial intelligence ...

Social Security will roll out an AI-powered phone system in 2025 to improve customer service and cut long wait times.

The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...

Social Security runs out of money in 2035. There are several suggested solutions. However, AI may allow people to live longer ...

You can get in touch with Joe by emailing joe.edwards@newsweek.com The Social Security Administration (SSA) is implementing a nationwide artificial intelligence (AI) system which it says is aimed ...

The agency already uses artificial intelligence, but Trump's nominee for SSA commissioner said more could be done The presumptive new boss at the Social Security Administration has plans to deploy ...

Amidst the chaos and upheaval at the Social Security Administration (SSA ... have now been asked to integrate the use of a generative AI chatbot into their daily work. But before any of them ...