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MiBolsilloColombia on MSN5d
Big change coming: AI is joining Social Security phone lines this year
T he Social Security Administration (SSA) is set to revolutionize its phone system by incorporating artificial intelligence ...
Social Security plans to add artificial intelligence to phone systems, commissioner says
The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...
FingerLakes1.com5d
Social Security to use artificial intelligence: New program explained
Social Security will roll out an AI-powered phone system in 2025 to improve customer service and cut long wait times.