Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide ...

S enator Elizabeth Warren, a Massachusetts Democrat, called for the Social Security Administration (SSA) to provide more accurate and detailed information about the agency's phone call wait times on ...

The agency had previously announced it would discontinue paper checks starting Sept. 30 as “part of a broader government-wide ...

The Social Security Administration (SSA) today announced substantial progress in service delivery outcomes resulting from ...

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

Earlier this year, President Donald Trump signed an executive order that will end the practice of paper checks being issued ...

According to the Social Security Administration, thanks to new technology, customers could see a faster process over the ...

"This modernization is happening while Social Security faces its worst funding crisis in decades. The trustees in 2024 ...

The Social Security Administration will continue to send some paper checks to beneficiaries of the retirement program, ...

The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...

Frank Bisignano, Trump’s nominee for Social Security Administration, promises to improve customer service, cut errors, and address DOGE-led changes during his Senate confirmation hearing.

"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...