KAMPALA, Uganda — A man who says he is "destroyed" after working as a content moderator for Facebook has filed a lawsuit accusing the company of human trafficking Africans to work in an exploitative ...
Over half of Americans believe tech companies should take action to restrict extremely violent content on their platforms, ...
The lawsuit alleges that Meta and an outsourcing company used by the social network don't provide enough support and mental health care to content moderators. Queenie Wong was a senior writer for CNET ...
Facebook has long faced criticism over its treatment of thousands of contracted content moderators. A moderator who recently quit reportedly shared a note internally condemning Facebook over these ...
Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...
YouTube is under fire: A new lawsuit claims that it failed to support the content moderators who watch and remove inappropriate or violent videos uploaded to the site. The anonymous plaintiff, who ...
TikTok is the home of viral cooking hacks and dance videos — but it's also the latest social media company with a content moderation problem. Candie Frazier, who works as a contracted content ...