Impacts12h
10 Essential Steps to Embrace AI in Customer Service
Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...
The Marietta Times1d
ELPRO welcomes Anderson to customer success team
Swiss-based global environmental monitoring solutions manufacturer ELPRO BUCHS-AG has announced the hiring of Marietta ...
Five9, Inc. (FIVN): Transforming Customer Service with AI-Driven Cloud Solutions and Strong Growth Potential
We recently compiled a list of the 20 Best Artificial Intelligence (AI) Stocks to Buy According to Analysts. In this article, ...
the-future-of-commerce4d
B2B customer service: Why manufacturers MUST make support a priority
B2B customer service is more important than ever for manufacturers as customers expect the same fast, convenient service they ...
Destination CRM4mon
The Forrester Wave™: Customer Service Solutions, Q1 2024
As the largest segment of the CRM market, customer service and support (CSS) continues to grow. ServiceNow has been named a Leader for the first time, in The Forrester Wave™: Customer Service ...
gritdaily5d
Darryl Kelly of Aspect on Transforming Customer Service with Humanity and Innovation
On this episode of Grit Daily Startup Show, host Jordan French sat down with Darryl Kelly, the CEO of Aspect. Kelly, known ...
The Victoria Advocate1mon
Yellow.ai Expands North American Channel Team to Meet Surging Enterprise Demand for GenAI Customer Service Solutions
announced key appointments to its North American channel team as demand surges for proven generative AI solutions in customer service automation. "Our channel-first strategy is core to our growth ...