Houston Chronicle

Proper Business Telephone Etiquette

Even though email and other computer-based communications have taken precedence in business, telephone communications continue to be a primary means. Many customers, contractors and institutions ...
Chicago Tribune

Phone etiquette pays in business

The telephone never sleeps. Its ringing and beeping doesn’t let up, even when you’re short-staffed and three customers are waiting for you to ring up their sale. Under that kind of stress, who could ...
Houston Chronicle

Phone Etiquette in the Workplace

Email may have replaced quite a few phone calls, but talking over the phone is still integral to businesses. It makes for a more personal connection between customers, employees, partners and ...
Time

8 Phone Etiquette Rules Every Professional Should Know

Today, we can use our cellphones to communicate with just about anyone, anytime, anywhere. But that doesn’t mean we should use our phones wherever, whenever, and however. There is still a time and ...
For Construction Pros

The Basics Of Telephone Etiquette

In any small business, the telephone is a lifeline to success. Yet, for many small equipment rental businesses, the telephone is seen as a nuisance. It seems to ring at all the wrong times, and the ...
Twin Cities Business

Phone Call Etiquette

A baby boomer executive from a Fortune 500 company recently shared she doesn’t go anywhere without her iPhone. If we left it to millennials or their younger counterparts you might think phone calls ...
For Construction Pros

How Contractors Can Make a Good First Impression with Phone Etiquette

There is an old expression that says, “You never get a second chance to make a first impression.” This is especially true when trying to develop new customer growth. Consider the following questions: ...
Seacoastonline.com

Phone manners a must - Business etiquette required when taking calls at work

My editor said the business profile would test my writing skills, since it was a service-oriented establishment and didn't have a tangible product, or sensory facet. I was ready. However, my index ...
Zawya

7 rules of office telephone etiquette

17 March 2014 While e-mail and other forms of electronic interaction have become more and more common in business communications, the telephone is still very important. Most of us use a telephone - ...
Business Insider

Phone calls might be dying — but they're still alive at work. Here's how etiquette experts say you should handle them.

Etiquette experts say phone calls aren't going away at the office — even if they are personally. Some younger workers aren't especially confident in their social skills these days. If you're unsure if ...
Today

When it’s rude to be on speakerphone — and when it’s actually OK

Between calling and video chatting and texting and DM’ing, communication these days has never been more convenient. We can take or make a call anywhere — at the gym, on the train, in the grocery store ...