Add Yahoo as a preferred source to see more of our stories on Google. Texting is in, voicemails are out. With each generation using different contact methods, what are the new rules on phone etiquette ...

"For most Americans, we've largely fallen out of the habit of leaving voicemail." — Thomas "Mr. Manners" Farley NEW YORK - There are only a few times today when most of us aren't glued to our phones. ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Earlier this week, Bob Sirott asked social ...

Speaking on the telephone is an essential skill in both everyday life and business. Even while technology has continued to develop, with voice over internet protocol (VoIP) largely displacing ...

It may be nothing to write home about, but today's etiquette regarding cellphone use is getting a thoroughly modern makeover — and a lot of attention. "In casual or personal situations, it's often ...

Mary Jane Copps, owner of The Phone Lady, joins Lisa Dent to explain how, for 17 years, she’s been helping younger people have proper phone etiquette and get over their fear of answering the phone.