Not responding to negative reviews or comments online, or – even worse - being unaware they exist, are the worst mistakes retailers make in terms of their reputation score, Joe Fuca, CEO of ...

The same descriptors could apply to her dexterity in honing the online reputation of her 4-year-old bakery in Chicago, Foiled Cupcakes, which has earned a 4.5-star reputation.

Building credibility through reviews is a surefire way to strengthen a company’s reputation, since reviews are a form of social proof that establishes a product’s acceptability or unacceptability.

Unemployment is climbing, but at least one sector is burgeoning: Online reputation management (ORM) has become a $5 billion industry, comprising hundreds of companies devoted to monitoring ...

"Review Booster has allowed us to strengthen our award-winning Reputation Experience Management platform and help our customers unlock new revenue opportunities," said Pranav Desai, vice president of ...

Reputation.com will now pull Caring.com’s reviews into its Reputation for Business product, a cloud-based platform that allows owners and operators to see feedback from consumers.