There's been much consternation regarding Snapchat's major redesign. In recent months, early user reviews were overwhelming negative: A social media hoax promising to bring back the old interface ...

Earlier this month, Snapchat rolled out a new update full of new designs and features. While users didn’t seem to be too thrilled about the changes, the CEO of the company said he’s excited ...

Snap’s battle with a vocal user backlash over a new version of its app is teaching the company that the social-media tradition of getting people to spout off publicly as much as possible can ...

Snapchat users were alarmed on Tuesday night when the platform’s artificial intelligence chatbot posted a live update to its profile and stopped responding to messages.

Snap, the parent company of Snapchat, said Tuesday that it added just four million users during the first three months of 2018 amid a backlash to a significant app redesign.

On the earnings call, CEO Evan Spiegel said that 40 million users had the redesigned Snapchat app as of Feb. 6, and that has increased as Snap expanded the rollout last week.

India passed the U.S. in terms of total internet users (277 million) last year to become the second-largest internet user market behind China, according to venture capitalist Mary Meeker's 2016 ...

In the wake of a backlash over a November redesign that sent ad revenue and active users plummeting, Snap Inc. is testing changes to Snapchat's Discover page.

A new report from LikeFolio shows that Snapchat's latest redesign is turning its users off in a big way -- and Instagram Stories may be the biggest beneficiary.