“Today, I’m making a commitment: We’re getting back to Starbucks,” he wrote. “We’re refocusing on what has always set Starbucks apart — a welcoming coffeehouse where people gather, and where we serve the finest coffee, handcrafted by our skilled baristas. This is our enduring identity. We will innovate from here.”

No disposable or plastic vessels will be able to get the free refills. Additionally, if you purchase a cold brew, latte, Starbucks Refresher, Iced Tea Lemonade and many other drinks, you won’t be able to get the same drink for your free refill.

That showed in the company’s results. While improving, revenues and same-store sales were still lackluster, as Starbucks tries to woo back customers that were frustrated with long wait times, among other issues.

Former CEO Howard Schultz transformed Starbucks from its humble roots to a coffee powerhouse by creating what he liked to describe as a unique “third place,” the place between work and home where customers could go to meet friends, get work done, or simply hang out.