We still promote managers for technical skills, then hand them the keys without a playbook. Training shouldn't be sitting in a classroom, then going back to a high-stress floor. That's a recipe for ...

The Organizational and Employee Development Team in Human Resources has developed specific courses and training sessions to help supervisors with their own growth and development. The goal is to have ...

Unfortunately, this book can't be printed from the OpenBook. If you need to print pages from this book, we recommend downloading it as a PDF. Visit NAP.edu/10766 to get more information about this ...

It's one of the toughest jobs in the government: front-line supervisor. Most supervisors these days are in charge of greater numbers of employees and contractors, dealing with more complex issues, ...

DHL Express Europe CEO Mike Parra talks like a riled-up coach on the verge of a championship, with the kind of motivational cadence you’d expect from Brené Brown, only more urgent. Yet his leadership ...

At-a-Glance: Directional Drilling Supervisors should prioritize well control (supervisory level), H2S, and offshore survival, then layer in anti-collision, survey management, RSS/MWD–LWD integration, ...

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