The help desk is often seen as IT’s purgatory — for the issues it addresses and the staff working there. But strategic ...

Major CrowdStrike outage overshadowed most other IT problems, but this year also saw IT systems accusing employees of theft, ...

Organizations are interested in leveraging AI to optimize internal processes and analyze data for insights, but security, ...

Businesses everywhere are making moves to adopt AI technologies and protocols in their organizations. Yet, as this wave ...

The Chicago-based airlines has moved beyond the pilot phase with production LLMs built on a strong data foundation in the ...

From AI hazards to the CrowdStrike fallout, the growing threat landscape is emboldening CIOs to articulate resilience plans ...

Hear from Meredith Whalen on transitioning from AI proof-of-concepts to real-world impact. Key steps include developing a ...

When people hear about a deepfake attack, they sometimes call it a failure of process. Yet at the end of the day, processes ...

How does a global business that generates $48 billion annually without manufacturing or owning any products take growth to ...

CIOs now lean on shorter-term, more flexible plans, saying there’s too many unknowns to plot IT strategies years ahead.

As you look toward a possible next role as a chief AI officer, here are five keys to negotiate your offer before embarking on ...

The second release of Salesforce’s agentic AI platform offers an updated reasoning engine, new agent skills, and the ability ...