Integrating employee preferences into Total Reward strategies is not just a trend; it is a strategic imperative leading to a more sustainable workforce. In today's dynamic and competitive landscape, ...

The Australian Taxation Office (ATO) has recently published its guidance on completing the local file – short form as part of the annual country by country (CBC) reporting obligations in Australia for ...

A good customer experience leads to customers who will pay a premium, yet many companies ignore its importance. Getting customer experience wrong is a costly business, with the majority of brand ...

Not all AI startups are as artificial as others — the reality is that many AI companies don’t use AI at all. For those attempting to make AI deals, there is a risk in not getting the promised benefits ...

The COVID-19 pandemic has accelerated digital adoption in consumer banking. Customers want remote access to their banks, but expect their experiences to be seamless — and human. Technology (and tech ...

The world of work has changed forever and changing employee attitudes mean businesses need to adapt their workplace strategy. Leaders must consider wellbeing and organisational footprints while ...

Cashless payments were already on the rise, and the COVID-19 pandemic has only accelerated that trend. Evolution of payments systems and a structural ecosystem revolution is reshaping the industry. To ...

Australian businesses are confident about the future – but are they too complacent? Welcome to PwC’s 28th Annual Global CEO Survey – Australian insights, a comprehensive analysis of the views of over ...

For the health sector, ransomware attacks are not only expensive, they can cost lives. A prime target, healthcare has valuable information to steal and inadequate defences to protect it. Health ...

Virtual and augmented reality technologies are maturing, and with cost savings, efficiencies and new business streams on the horizon, are set to add US$1.5tn to global GDP in the next decade. From ...

Blockchain reached a milestone last year. In 2015, Oxford Dictionaries announced it had added the portmanteau to its definitions online, welcoming the term to the English lexicon alongside other ...

Organisations need to embrace a digital-first mentality to compete in the modern business world. No longer a fixed-length technology project, digital transformation must be holistic and continuously ...