WBJournal

101: Phone Etiquette

For more than a century, the telephone has been a staple for businesses both large and small. Yet remarkably, it seems many businessmen and women have overlooked the fundamentals of good telephone ...
AOL

Phone etiquette 101: When it’s rude to be on speaker — and when it’s actually OK

Between calling and video chatting and texting and DM’ing, communication these days has never been more convenient. We can take or make a call anywhere — at the gym, on the train, in the grocery store ...
Business Insider

Phone calls might be dying — but they're still alive at work. Here's how etiquette experts say you should handle them.

Etiquette experts say phone calls aren't going away at the office — even if they are personally. Some younger workers aren't especially confident in their social skills these days. If you're unsure if ...
Reuters

Here comes the new cell phone etiquette

Call me the Miss Manners of Mobility if you want, but I believe in cell phone etiquette. What is etiquette, anyway? It's really nothing more than a set of rules we all agree to follow in order to be ...