The harsh reality is that most tools and techniques used today to investigate organizational and programmatic failures, human performance deficiencies, equipment failures and accidents/incidents ...

Dear W.W.: I've always been a good problem solver, but lately I'm out of steam. Work is full of problems, but instead of solving them, I'm just feeling anxious about NOT solving them. Dear Sweating: ...

Reducing the workload on caregivers and staff needs to be the priority, says one health system leader. CEOs across the healthcare industry are losing sleep thinking of ways to alleviate workforce ...

Mike Couch is a Managing Partner at Couch & Associates where he tackles marketing and technology challenges for brands around the world. At our martech agency, where I serve as CEO and managing ...

You send out an important email update. Half your team misses it. The warehouse crew never checks their inbox. Sound familiar? This scenario plays out everywhere. Critical updates get buried. Company ...

Registration Questions? **Please note we have pricing tiers based on ticket availability. Ticket prices will increase once we sell out of the current pricing tier. We cannot redeem a lower price once ...

When done well, safety becomes an engine of quality, employee retention and financial stability. Here are six best practices operators can implement now to reduce injuries, strengthen care and support ...

I recently went to the Telluride Bluegrass Festival and it was one of the most joyful experiences of my life. I have wanted to go for all of the 30 years I knew it existed, but it is not an ...