Like most law-enforcement organizations, Bedfordshire Police, in the UK, faces multiplying crime threats and limited ...

This year our Summer reads have been chosen by members of the DL Advisory Board and our AI Expert Community. So wherever your summer plans take you, we hope you’ll find a moment ...

I had the opportunity to attend Medway Council’s Connect Day in May 2025, and the digital team showcased a transformative ...

What if the most transformative workplace innovation wasn’t just about efficiency, but inclusion? Over a five-month pilot of Microsoft Copilot for M365 across a major UK government department, we ...

As AI reshapes our world faster than we imagined, the question we face isn’t whether we need an AI-ready workforce ...

Closing the Employment Gap with Personalised TechnologyArtificial intelligence (AI) holds immense potential to support ...

In a time of rising inflation, growing consumer debt and increasing financial vulnerability, the UK financial sector is ...

As the biggest public service department in the UK, DWP Digital are driven to use technological solutions to better serve their 20 million claimants and customers each year. DWP Digital’s use of ...

Last month we marked Neurodiversity Week, sparking a conversation about the Artificial Intelligence (AI) and concerns regarding bias. Amidst these discussions, the focus turns to how AI holds ...

There is, however, a general belief that agentic AI will become increasingly prevalent in the coming months given the companies experimenting in the area. Adept and Cognosys, are developing agentic AI ...

After presenting at Leeds Digital Festival & Digital Leaders events, talking about our roles and the work our user research and business analysis teams do.

Governments worldwide dedicate a significant portion of their IT budget to maintaining legacy technology systems. This can pose security and operational continuity challenges and governments seek to ...