Fifteen years ago, we started building Conductrics to give teams a better way to run experiments. A lot has changed in the industry since then. To mark this milestone, we are reflecting on where the ...

Global study finds 86% of organizations missed opportunities due to delayed or siloed insights, while only 10% can act on real-time data within hours 71% of business leaders predict social data will ...

TTEC Perform™’s AI-enabled platform for automated QA, coaching, and performance management validates AmplifAI as the engine behind enterprise-scale CX operations PLANO, Texas--(BUSINESS ...

Most Service Brands Are Sitting on a Goldmine of Customer Reviews - But Failing to Activate It PORTLAND, Ore., April 28, 2026 (GLOBE NEWSWIRE) -- AskNicely, the AI-powered customer experience platform ...

Microsoft expanded agentic AI across Copilot Studio and Dynamics 365, adding real-time voice and autonomous agents for ...

Proven growth and transformation marketing executive to accelerate company's global Agentic Enterprise leadership CLEVELAND, April 27, 2026 /PRNewswire/ -- Hyland, a global leader in enterprise ...

The bigger issue is organizations treating summary scores as strategy instead of diagnosing the specific pain points driving ...

Recognized thought leader and digital commerce innovator joins the organization to accelerate AI-driven transformation across the platform. Woburn, MA — April 27, 2026 — GMSS Holdings, the parent ...

AI tools are becoming the new gatekeepers of discovery, shaping buyer trust and vendor shortlists before prospects ever reach ...

AWS acquired NLX to bring no-code conversational AI into Amazon Connect — targeting the engineering bottleneck slowing enterprise CCaaS deployments.