British Gas customers with smart meters have been alerted to a significant issue. Official statistics indicate that out of the approximately 36 million households equipped with smart meters ...

“This is the worst company I have ever had the misfortune to deal with,” one reader wrote. Another said: “It’s totally impossible to get any sense out of British Gas.” In the 18 months to July last ...

Its PeakSave scheme gives some smart meter customers 50% off electricity between 11am and 4pm on Sundays. Based on a survey of 2,618 British Gas customers carried out in September-October 2024, and a ...

ONE of the UK’s biggest energy firms will give millions of customers free energy this Valentine’s Day. EDF customers can get ...

Helpfully, British Gas smart energy engineer Jessica Rawstron has shared some common mistakes she often sees while out on the job. Rawstron says: “Every winter, we see lots of households ...

John Small, a Home Energy Expert at Ty Eco has shared how a simple change can help households lower their energy use and save ...

s behind-the-scenes assessment of supplier practices, British Gas also performed poorly for the volume of customer complaints it received in the first half of 2024 and for how efficiently it resolved ...

He warned that the energy cap is set to rise again in April - but there are ways to avoid this by making changes now.

More than half a million households could be forced to install smart ... meters. The energy regulator Ofgem says it expects suppliers to transfer 100,000 customers - who could be with British ...

The Which? research criticised British Gas – which made a record £750m profit in 2023 – for its smart meter offering and complaints process. British Gas came joint last place with Ovo Energy ...

Many energy firms are welcoming new customers again after a long pause. Use our tips to find the best energy firm for you. There are more than 20 energy firms to choose from at the moment. This is ...