To conduct business confidently, consumers and businesses must be certain they can trust the identity of the caller.

It called for the current processes, which is the UK government’s central mechanism for managing public money and allocates ...

The changes are the latest sign of the agency’s struggle with website crashes, overloaded servers and long lines at field ...

Understand best practices for onboarding new call center agents as part of a broader CX management plan, with a focus on ...

“We have seen how the FADAMA programme under NG-CARES has been able to reach real farmers and those who are in need of the support. If this process is adopted across all empowerment initiatives ...

KINGSTON, N.Y. — By the time the Public Service Commission voted to approve rate increases for Central Hudson Gas & Electric Corp it was far too late, under the law, to reduce to zero the recom… ...

The purpose and impact of Wyoming’s 211 call service is best understood through stories. One recent caller, a man who found himself suddenly responsible for his nephews after a family emergency, said ...

Works & Process will launch its first-ever Residency Open Call. Applications from New York City-based artists will be accepted for out-of-town residencies that will take place from October 2025 ...

The telco giant has paid a penalty and agreed to launch an independent review after it mistakenly disabled its connection to an emergency call relay service used by people with hearing or speech ...

President Joe Biden is on track to receive the official 2024 presidential nomination from fellow Democrats for a second term in a virtual vote in late July ahead of the party's national convention ...

The best conference call services offer intuitive, feature-rich communications tools that can help you stay in touch with your entire team.