The global demand for healthy, sustainable, and protein-rich foods has driven increased interest in the development of ...

The plant microbiome, consisting of diverse microbial communities associated with plant roots, leaves, and internal tissues, ...

A thin majority, fiscal hawk rebellion, and a grueling deadline didn't stop the Republican trifecta from passing the One Big ...

Harford County Sheriff Jeffrey Gahler, who signed the county’s 287(g) agreement with ICE in 2016, called it “good public ...

Question: The VA claims to have extended care services for veterans -- in community living centers and in VA contracted ...

Apex Money Lending Group LLC is introducing a Business Acquisition Loan program designed to aid entrepreneurs and investors ...

In response to the GAO findings, the VA promised to assess the outcomes of calls to the complex unit compared to the main ...

Understand best practices for onboarding new call center agents as part of a broader CX management plan, with a focus on ...

We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion business ...

The changes are the latest sign of the agency’s struggle with website crashes, overloaded servers and long lines at field ...

The integration of AI into Contact Center as a Service and Unified Communications as a Service tools is having a measurable ...