Henderson city leaders addressed a water billing error affecting 2,234 residents, explaining payment options and offering assistance to those impacted by the mistake.

Thousands of faulty water meters in Phenix City have caused the city to underbill many residents. To recover the lost revenue, Phenix City is retroactively charging residents an average amount for the ...

Some water customers, like Jay Randolph, are not too pleased about this decision and have decided to file a petition with a ...