Do You Think The Government Provides Great Customer Service?
Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...
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Majority of Insurance Complaints Resolved in Consumers’ Favor
In 2024, claim handling accounted for 65.2% of closed complaints. Here’s a deep look by claim, insurance and coverage type, and disposition. Consumers are increasingly filing insurance complaints as ...
BBC Formally Apologizes for Its Handling of Russell Brand After 2000s Harassment Complaints
Following an internal investigation, the BBC has apologized to staff members who felt like they had no power to raise their ...
Republican attorney Matt DePerno hit with another complaint alleging misconduct
GOP attorney Matt DePerno faces another complaint from the Michigan Attorney Grievance Commission that could lead to the loss ...
Russell Brand Co-Hosted ‘Comic Relief’ Months After BBC Received Formal Misconduct Complaint
Russell Brand co-hosted BBC 'Comic Relief' just months after an employee re-raised a decade-old complaint about his conduct.