The Comesa Competition Commission has in recent weeks said it will probe Airtel and Kenya Airways for what it said was unconscionable conduct when dealing with customers.

Adjusted net earnings were up 4.1% in Q4 to $719 million, delivering a 3.9% increase in adjusted EPS to $0.79. For full-year 2024, adjusted net earnings were down 5.2% to $2,773 million, resulting in ...

Aura, IdentityForce and LifeLock offer the most comprehensive protection across all the companies we reviewed Credit services ...

The Hong Kong Monetary Authority's latest Complaints Watch reveals a ... The authority has urged banks to enhance customer communication efforts to minimize inconvenience during this heightened ...

Why is Christian Science in our name? Our name is about honesty. The Monitor is owned by The Christian Science Church, and we’ve always been transparent about that. The Church publishes the ...

Plant A used media monitoring ... Why does customer service matter, you ask? Eighty-three percent of consumers feel more loyal to brands with quicker and better complaint resolutions, based ...

A Reddit shared the story in a post to r/BestBuy thread titled, “Ever wonder what a normal day at Best Buy (customer service ... He writes regularly for Austin Monitor, and has written for ...

As part of its 4 Day Sale Event, Best Buy has discounted HP's flagship Omen Transcend 32" 4K QD OLED gaming monitor to $899.99 after $400 in savings. This monitor was announced way back in CES ...

Families of victims of extrajudicial killings (EJKs) and human rights advocates on Friday filed a disbarment complaint against former President Rodrigo Duterte with the Supreme Court (SC). The ...

By Sadiba Hasan It started when Erika Mackley, a 34-year-old art director from Detroit, posed a tongue-in-cheek question to users on X: “i don’t want to hear your most boomer complaint.

When facing customer complaints, the key is to address them quickly and effectively. We focus on understanding the root cause of the issues, then take corrective actions to improve our product or ...