Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

Self-service technology has sparked much controversy since its introduction into retail – but hospitality businesses are singing its praises. Alice Peacock reports.

City firms who have customer complaints against them rejected will get a rebate of more than 25%, while claims management ...

Mumbai: The Telecom Regulatory Authority of India (TRAI) is taking a firm stance on unsolicited commercial communication (UCC ...

The Financial Ombudsman Service has today announced that it will make its funding arrangement fairer by proceeding with a ...

The UK financial ombudsman announced on Friday it would start charging claims management companies for bringing cases only a day after its chief executive quit unexpectedly, having clashed with its ...

Introduction to Mail Marketing Mail marketing remains one of the most effective digital marketing strategies, offering ...

Sonam Srivastava, founder and fund manager at Wright Research, said the introduction of unique identifiers for algo orders ...

When J.D. Power polled consumers about their wireless customer experience, they found that what it calls “pre-boomers” have more complaints about their wireless service than baby boomers ...

Gordon Ramsay has so many cookbooks that it can be hard to choose which ones to buy. Check out some fan-favorite cookbooks for Ramsay's best cooking tips.

Revolut has announced the introduction of In-App Calls in an ... which now has more than 50m customers worldwide, receives more complaints about scammers than any other UK bank.

Japanese firms haven’t embraced EVs the way their rivals have worldwide. Instead, they have been championing hybrids and, in ...