Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and build strong relationships.

To grab a recruiter’s attention during the job hunt, use an engaging subject line, keep your email concise, mention referrals, attach your resume and LinkedIn profile, and include a prompt question to ...

The OP recalled that she was asked by her boss to fix a lottery machine behind the desk. While attending to the task, a customer approached with a return request. After informing him she would assist ...