Dear Abby: The grocery store a mile from our house has recently gone through a major expansion and upgrade. I have shopped there my entire life. The store has two points of ingress and egress. I have ...

Dear Abby is written by Abigail Van Buren, also known as Jeanne Phillips, and was founded by her mother, Pauline Phillips. Contact Dear Abby at www.DearAbby.com or P.O. Box 69440, Los Angeles, CA ...

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I know the store is counting on spontaneous purchases by doing this, but it’s extremely non-customer-friendly.