FedEx will end its business arrangement with the Bengaluru-based IT firm by the end of the year after a ten-month transition.

AI agents in logistics go far beyond barcode scanning. They analyze global supply chain risk, forecast demand fluctuations, ...

Benjamin Marmer orders a new computer from Dell. But it never arrives, even though Dell ships it via FedEx. Is his computer a ...

Concentrix Corporation has unveiled iX Hero™, an AI-powered application that enhances customer interactions by integrating with existing platforms. It provides fast, accurate answers and valuable ...

Having a comprehensive Customer Experience Management plan for your contact center is a key part of measuring and improving ...

Amazon has partnered with FedEx to fill some delivery gaps left by UPS. UPS announced earlier this year that it would significantly reduce deliveries for Amazon. FedEx and Amazon had cut ties in ...

FedEx and Amazon have signed a multiyear agreement for residential delivery of select large packages. Amazon has hired FedEx to handle some of its large package deliveries, the companies said on May ...

FedEx and UPS have been in a fierce battle for market share over the last five years, often poaching whole or partial customer accounts from the other.

Additionally, a special product donation from Mattel, a Feed the Children supporter and FedEx customer, provided backpacks filled with children's items, including Barbies and Hot Wheels. Before ...