News
1don MSN
BT CEO Allison Kirkby warned that AI advancements could lead to further job cuts beyond the 55,000 already planned by 2030.
His book, Think Like a Human: The Power of Your Mind in an Age of AI, explores how people make decisions and reality-checks ...
Artificial intelligence is also playing a growing role in these layoffs. Klarna's CEO revealed that the company has cut 40% ...
Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...
BT announced plans in 2023 to cut up to 55,000 jobs by 2030 ... Swedish payments company Klarna has been open about its efforts to use AI to run its customer service desks. In 2024, Klarna ...
11d
India Today on MSNAfter hyping AI, Klarna CEO says it will offer humans for customer service to VIP clientsAfter using AI to replace the work of 700 employees, Klarna CEO Sebastian Siemiatkowski says offering human customer service ...
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