Citigroup plans to dramatically reduce its reliance on information technology contractors and hire thousands of employees for ...

The bank intends to decrease its reliance on external IT contractors, reducing their share of the workforce from 50% to 20%.

Citi confirmed that the error stemmed from a manual error and was unrelated to any finance-related controls or ...

Citigroup erroneously credited $81 trillion, instead of $280, to a customer’s account and took hours to reverse the ...

Regarding Citi’s transformation, the company spent $11.8 billion on technology in 2024, CFO Mark Mason said during its Q4 2024 earnings call in January. The focus was on “digital innovation ...

RBC Capital Markets Global Financial Institutions Conference March 4, 2025 1:20 PM ETCompany ParticipantsMark Mason ...

Citigroup nearly credited about $6 billion to a customer's account in its wealth-management business by accident, Bloomberg ...

It did not immediately respond to a Reuters request for comment. Last month Citi CFO Mark Mason said the bank is investing more to address its compliance issues, referring to regulatory penalties for ...

Citigroup is planning to significantly reduce its reliance on external IT contractors and expand its internal technology team as part of an effort to strengthen controls and address regulatory ...