Delayed insurance claims and poor settlements often plague buyers of health and car insurance. The good news? Complaining ...

A Halifax customer was left scratching their head after encountering a cash withdrawal limit contrary to what the bank's website indicated. The puzzled customer sought clarification from Halifax ...

A Halifax customer was left scratching their head after encountering a cash withdrawal limit contrary to what the bank's website indicated. The puzzled customer sought clarification from Halifax ...

You should also find out whether the trader or company has an official complaints procedure you should follow. Unfortunately, most sole traders don’t have one, although all Which? Trusted Traders must ...

Furious Brighton & Hove Albion head coach Fabian Hurzeler complained that Everton goalkeeper Jordan Pickford should have been sent off in David Moyes’ side’s 1-0 win at the Amex Stadium.

If this doesn’t resolve the issue, you can escalate the complaint by contacting the Customer Services Director’s team via customercomplaints@britishgas.co.uk. It used to be worthwhile sending ...

Why does customer service matter, you ask? Eighty-three percent of consumers feel more loyal to brands with quicker and better complaint resolutions, based on a study by global customer engagement ...

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers ... You must ...

They've complained the fast food giant's new eco-friendly change is causing a soggy messCredit: Mcdonald's Scores of unhappy customers have posted about the issue on social media. One person ...

N.B. Power will undergo an independent audit after thousands of customer complaints about December power bills, which for many were hundreds of dollars higher than expected. Announcing the audit ...