The search giant should’ve been first to the chatbot revolution. It wasn’t. So it punched back with late nights, layoffs—and ...

Call centers, emails, and FAQs on websites have long been the traditional methods of customer service used by the insurance ...

Following regulatory concerns with the EU, users in Europe can now finally use Meta AI, but its capabilities are limited.

Google Nest products have historically been low-powered, affordable smart home devices. If Google Assistant is ditched for ...

Imagine if a website could talk. Microsoft Advertising’s new innovations are proof that what was once a whimsical ‘what if’ ...

Rachit Mishra, DGM & Head of Brand Marketing & Communications at CJ Darcl Logistics, writes that brands embracing the agentic ...

Meta AI is finally coming to the European Union, albeit with a limited feature set compared to its domestic U.S. market.

The research company points to mobile banking as the segment of the wider market set to grow fastest over the next few years, ...

AI is the broader concept of machines being able to perform tasks intelligently, whereas machine learning is a specific subset of AI that focuses on enabling machines to learn from data. In machine ...

NatWest and OpenAI have joined forces to enhance the lender's digital assistants and customer support processes using ...