The technology enables brands to offer friction less customer support through AI-powered voice and chat within WhatsApp, creating a single, connected service journey.

The feature allows businesses to receive and initiate voice calls globally, using WhatsApp’s native interface so customers never leave the app.

The post WhatsApp Mexico: A Must-Have Tool for Travel appeared first on Digital Nomad and a Dog. After living in Mexico for ...

Twilio Inc. (NYSE:TWLO) shares traded higher on Tuesday after the cloud communications company announced several new platform ...

Indian Overseas Bank aims to align with India's growth aspirations by 2047, focusing on innovation and integrity. Launching ...

Meta is undertaking a strategic transformation of WhatsApp, expanding it beyond its messaging roots into a comprehensive platform that integrates payments, shopping, and artificial intelligence ...

WASHINGTON (AP) — President Donald Trump is reshaping a student loan cancellation program into what some fear will become a tool for political retribution, taking aim at organizations that serve ...

At its global Conversations 2025 event in Miami, Meta announced a series of new features that could significantly change how businesses use WhatsApp to interact with customers.

Australian flag carrier Qantas on Wednesday confirmed a cyberattack, exposing the personal data of potentially six million customers.

Harvey: On Tuesday, legal AI platform Harvey announced the release of Workflow Builder, a self-service tool for AI agent customization.

Con Edison asks entire NYC customer base to conserve energy as heat wave worsens The company said it is also reducing voltage in certain neighborhoods to maintain reliability.