Snowflake, the AI Data Cloud company, announced that HUTCH Sri Lanka, a leading telecommunications provider, has collaborated ...

To effectively translate the in-person customer experience to an online one and vice versa requires significant thought and ...

Learn key strategies to create real customer value, build lasting loyalty, and drive business success through a ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...

Mumbai airport achieves ACI level 5 accreditation, recognized for digital initiatives and enhanced passenger experience, a ...

Adani Group-owned Chhatrapati Shivaji Maharaj International Airport (CSMA) in Mumbai has received Airports Council ...

How Narvar's new tech is using AI to harness the power of 42 billion consumer interactions a year to improve retail operations.

Ford is making significant investments in the Middle East, nearly doubling its parts distribution footprint since 2011, ...

Digital transformation is a buzzword that’s been reshaping industries across the globe, but when it comes to customer success ...

For years, companies have damaged their relationships with customers by failing to act on the complaints, concerns, and ...

Mumbai's Chhatrapati Shivaji Maharaj International Airport (CSMIA) has achieved a milestone as it has been awarded level five ...