AI-powered chatbots are becoming the new standard for managing product inquiries, complaints, and refunds, but customers are ...

Klarna, a Swedish fintech company, once bragged that its AI could replace 700 customer service jobs, but is now scrambling to ...

American Darling, Customer Service Bot’s Rules for the Drive-Thru, Harlivy Honeymoon Whodunnit, Things That I Destroy ...

Volvo is recalling more than 413,000 vehicles over a camera issue, according to the National Highway Traffic Safety ...

Mattress Firm offers some nice service features to put your mind at ease, including a 120-night sleep trial and free shipping ...

Blue Cross and Blue Shield of Kansas (BCBSKS) has been recognized as a national leader in customer service, earning the ...

AI is more than a buzzword. It’s a powerful business tool. Businesses worldwide are working faster and smarter following ...

Palestinian President Mahmoud Abbas has lifted on Monday a ban imposed on operations of Qatar's Al Jazeera tel ...

State Farm is the largest car insurance company in the U.S., with nearly $68 billion in direct premiums written in 2024 and a ...

US Middle East Envoy Steve Witkoff is set to meet with members of the Israeli cabinet on Wednesday, AP reporte ...

People have opened up about ‘weird’ jobs they’ve had in the UK that ‘paid well’ and there is one that stands out in ...

Several vehicles are being pulled due to safety concerns, according to the National Highway Traffic Safety Administration (NHTSA).