Earlier this year, President Donald Trump signed an executive order that will end the practice of paper checks being issued ...

Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide ...

Senator Elizabeth Warren, a Massachusetts Democrat, called for the Social Security Administration (SSA) to provide more accurate and detailed information about the agency's phone call wait times on ...

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

The agency had previously announced it would discontinue paper checks starting Sept. 30 as “part of a broader government-wide ...

According to the Social Security Administration, thanks to new technology, customers could see a faster process over the ...

The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...

The Social Security Administration will continue to send some paper checks to beneficiaries of the retirement program, ...

The size of future Social Security benefit cuts would vary significantly depending on a couple's age, marital status, and employment history.

"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...

The Social Security Administration (SSA) today announced substantial progress in service delivery outcomes resulting from ...