As the voice of Carnival Cruise Line on social media, Brand Ambassador John Heald is used to receiving criticism. It just ...

There is one big thing Carnival Cruise Line's brand ambassador just won't do, even though it could offer insights into the ...

Cruise lines rely heavily on the feedback they receive about crew members. But some cruise passengers still wonder if those ...

A leading Carnival brand ambassador defended the cruise line after a vicious brawl in a Galveston terminal but criticized ...

Carnival Cruise Line Brand Ambassador John Heald is regularly tasked with combating bad advice shared on TikTok and other ...

Carnival Cruise Line Brand Ambassador John Heald shared his personal opinion on a brawl that put 24 people on Carnival’s Do ...

The warning comes after a passenger asked Carnival Cruise Line's ambassador, John Heald, what they should do if their balcony neighbour starts smoking. They asked: 'Would you report your neighbour ...

A popular loyalty perk for Carnival cruise guests is being abused - will the benefit be taken away as the loyalty program ...

Ever wonder why those tiny cereal boxes vanished from the Carnival breakfast buffet? Well, a recent social media post from ...