An elevator company considers a drastic change to its talent strategy. Sign up for HBR Executive Agenda - for insights you ...

There are two modes of attention that people use at work: doing mode , in which they pay narrow attention to a specific task ...

As civil strife grows around the world, clashes are on the rise in the workplace too. Incivility on the job is getting worse, ...

Gen AI has already begun transforming work by speeding up and even automating tasks, but looking further up the org chart, ...

Kaspi was a bank with no online presence and was struggling to survive amid a global financial crisis. Today, it is the most ...

Safety remains the top priority in operations, and efficiency follows closely behind. AI in the form of applications like ...

Security operations centers (SOCs) have faced an impossible dilemma over the last 20 years. Either the alerts they pay for ...

In the pursuit of growth, companies often strive to attract new kinds of customers. But if those new segments have needs, ...

When Andy Jassy succeeded Jeff Bezos as the CEO of Amazon, in 2021, he stepped into one of the most scrutinized leadership ...

When uncertainty hits, it’s tempting to start making cuts. But indiscriminate subtraction can backfire, making systems brittle, reducing visibility, and draining long-term value from your business.

Despite the many advantages that committees bring, decision-making groups are known to face several challenges in surfacing ...

AI development is dominated by a handful of powerful firms, raising concerns about equity, accountability, and social harm. AI cooperatives—democratically governed and community-owned—offer a ...