News

Paraguayan President Santiago Peña has announced plans to expand the country’s successful maquila regime to cover BPO and KPO ...
FPT Software looks set to bolster its operations in the American nearshore as the IT provider has tapped technology industry veteran Alejandro Morales.
Tigo has secured a $205 million financing package from IDB Invest and Bladex to enhance and expand its fixed broadband infrastructure across El Salvador.
Business is moving faster than ever. Customers expect instant updates. Supply chains shift by the minute. Competitors launch and adapt in real time, yet many companies still operate on delayed cycles.
With AI-related layoffs drawing plenty of attention as companies continue to boast about heavy increases in efficiency, two ...
Volkswagen has appointed CI&T, a global technology transformation services provider, as its Digital Agency of Record (DAOR) ...
“The intra-regional investment remains strong,” says Irina Tsulerman, President of Scarab Rising, Inc. Cultural ties and a ...
BPO provider iQor has acquired JumpCrew, marking its shift from a pure customer experience (CX) outsourcer to a full customer ...
Enterprise software provider Zendesk is ramping up operations in key Latin American markets to tap into the surging demand ...
U.S.-based satellite internet provider Omnispace has entered the Argentine market, setting the stage for direct competition ...
The merger of Israeli tech firm NICE with Germany’s Cognigy has reignited fears of further automation in the customer service ...
Susana Sierra, chief executive officer of BH Compliance, is set to return to the Nexus Miami stage this October, where she ...