When vetting a web developer, asking the right questions can help you understand how they approach your project. Their answers can reveal whether they understand your vision, how strong their ...

Maybe open office spaces have initiated the halcyon days of productivity, or perhaps they’re a harbinger of workplace productivity doom. It all depends on whom you ask. Open offices were meant to be ...

Navigating an appropriate response when someone loses a loved one can be uncomfortable and confusing, especially for an employer. However, rather than shying away from the situation, offer grieving ...

In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...

Although marijuana is still a Schedule I substance and illegal under federal law, many states have legalized its use in recent years. A Pew Research Center analysis found that 54 percent of Americans ...

You’ve probably heard the saying, “The customer is always right.” While that isn’t always true, one thing is certain: Customers should always leave your business feeling happy and satisfied. When ...

Consumers are always looking for a good deal, which is why it’s so important to price products properly. Many sales experts say that charm pricing, also known as psychological pricing, can have a ...

Whether you’re new to the idea or have been considering it for months, switching to cloud-based point-of-sale (POS) software is one of the smartest moves an established business can make. The right ...

Trust is critical when marketing and selling intangibles. We can’t handle or touch everything we buy. Intangible products and services — like consulting services, Software-as-a-Service (SaaS) and ...

Change is now a constant in today’s business world. New technologies, shifting customer expectations and evolving workplace dynamics mean organizations are transforming faster than ever. To keep up, ...

Document management is an important yet time-consuming process — especially if you’re not using an electronic system to help you. A computerized filing system can assist with creating, storing, ...

See how telematics systems help you keep track of your fleet and machinery, allowing you to plan a safer, more efficient worksite. Telematics technology is now a staple for businesses with vehicle ...