What’s more, various studies point to a meaningful price premium for sustainable goods. In a survey of some 20,000 consumers by PwC in 2024, respondents said they’re willing to pay 9.7% above average ...

So rather than trying to confront the resistance head on, IHI’s founder, Dr. Don Berwick, decided to focus on helping the people at hospitals who were advocates of his methods.He and his staff chose ...

The last few years have brought real change. Balance sheets today have significantly more nontangible assets—intellectual property and digital capability, for example—than ever before. And a series of ...

Customer needs. Perhaps the most important qualification for an orchestrator is a deep understanding of what its customers and partners want. Indeed, a successful orchestrator must craft a double ...

Value-creating chief data officers: Cementing a seat at the top table In PwC’s second Chief Data Officer Study, we found more chief data officers appointed by the world’s leading companies—and ...

What do younger workers want today? According to PwC’s Global Workforce Hopes and Fears Survey 2022, their biggest priorities are training, development, flexibility, autonomy, and transparency on ...

Three years ago, the senior managers of a company in an extractive industry decided to commission an audit of the environmental, social, and governance (ESG) metrics included in its annual report.

Companies have been appointing chief sustainability officers (CSOs) at a brisk pace recently, and it’s no wonder. With net-zero deadlines on the horizon, investors increasingly want to understand the ...

This interview is part of the Inside the Mind of the CxO series, which explores a wide range of critical decisions faced by chief executives around the world. In the late 1950s, Larsen & Toubro (L&T) ...

So it should come as no surprise that those leaders are now being propelled to new heights. In December 2021, Leena Nair, Unilever’s CHRO, was named as the next leader of Chanel, swapping Dove soap ...

“Asking questions keeps people engaged, which is paramount when you are trying to influence someone’s thinking or behavior.” That’s the conclusion of a ten-year-old Harvard Business Review article by ...

The goal should be to master the connectivity between strategy and culture. They both should be anchored by capabilities—the “key activities in which you must invest disproportionately and perform ...