I made the mistake of trusting the American Airlines app when it said my bags had been loaded onto the aircraft.

The carrier had briefly halted all flights on a high-pressure day for holiday travel.

Technical issues hampered the airline’s operations on one of the busiest travel days of the year. Holiday travelers flying ...

American Airlines flights across the nation were disrupted Tuesday by a reported technical issue, but the hour-long ground ...

American Airlines briefly grounded flights nationwide due to a technical issue just as the Christmas travel season kicks into ...

With a total score of 57.15 out of 70, Delta is also the only North American airline to place in the top 10. Equalling first place airline Singapore Airlines, Delta Air Lines has also received an ...

The comprehensive final rule sets rigorous standards for airlines, focusing on the accommodation and treatment of passengers with mobility challenges. The newly established rule requires airlines ...

A same-day boarding pass for an eligible American Airlines flight is required for Admiral Club access. The card also provides other perks like a first checked bag free, priority check-in ...

Savvy travellers will already be familiar with airlines’ automatic seat-assignment procedures and know how to game the system. Early in the check-in process, airlines will allocate the worst ...

As the airline ... digitally self-served,” Cisek said. “Whether it’s through our app or AA.com, we’ve focused on building foundational technology to make travel easier, from check-in ...