A recent CBS News New York investigation showed customers struggling for months to recoup their cars from the shop. CBS News ...

When a Brooklyn mom's fridge started to warm up, not only did she lose all her food but also some important, life-sustaining ...

The shop was paid $6,000 by insurance to fix the car. 20 months later, it's not fixed, and they won't release it.

When a Brooklyn mom's fridge starts to warm not only does she lose all her food but also her life-saving medication putting ...