The global demand for healthy, sustainable, and protein-rich foods has driven increased interest in the development of ...

The plant microbiome, consisting of diverse microbial communities associated with plant roots, leaves, and internal tissues, ...

California mental health support lines say they're getting more calls than ever. Several are scaling back services and laying ...

Harford County Sheriff Jeffrey Gahler, who signed the county’s 287(g) agreement with ICE in 2016, called it “good public ...

Organizations are increasingly concerned about the ongoing decline in retention, and addressing support gaps through improved ...

Question: The VA claims to have extended care services for veterans -- in community living centers and in VA contracted ...

A study carried out by researchers from several Chinese universities and a Chinese power company looked at what impact AI ...

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

Apex Money Lending Group LLC is introducing a Business Acquisition Loan program designed to aid entrepreneurs and investors ...

In response to the GAO findings, the VA promised to assess the outcomes of calls to the complex unit compared to the main ...

Understand best practices for onboarding new call center agents as part of a broader CX management plan, with a focus on ...