No matter how excellent your products or customer service are, complaints are inevitable in any e-commerce business. How you ...

I’ve got an employee who had a weird encounter with another employee. It wasn’t harassment, but it’s made her feel uncomfortable whenever he’s around. She doesn’t want to make a complaint, though. Is ...

Federal Rule of Civil Procedure 11 (Rule 11) is a powerful tool designed to deter frivolous claims, improper legal arguments, ...

Faced with major ransomware attacks affecting critical industries, cybersecurity officials are asking companies and ...

Scammers use awkward language to trick recipients. There are some things you can look for to help you identify fake messages.