NCH system uses AI tools to resolve consumer complaints quickly, aiming to resolve most issues within seven days.
The government is putting in place an ecosystem to eventually resolve consumer complaints at the pre-litigation stage itself, ...
The government is developing a system to address consumer complaints pre-litigation, featuring a hassle-free, rapid platform via the National Consumer Helpline (NCH). Enhanced with AI, NCH has ...
London-based Deliveroo will cease operating in Hong Kong on April 7, with the loss-making platform selling certain assets to ...
The Bureau of Indian Standards (BIS) has seized thousands of uncertified and unsafe products from Amazon, Flipkart, and other ...
The technological transformation of NCH with artificial intelligence (AI) tools has led to a significant increase in its call ...
Explore the theme, key initiatives, and latest developments for World Consumer Rights Day 2025. Learn about India's consumer ...
On World Consumer Rights Day, learn about key consumer rights like safety, information access, choice freedom & legal redress ...
The Consumer Council has so far received 12 complaints involving around HK$5,000 in relation to the shutdown of the online ...
The Cool Down on MSN5h
Company under fire as consumer group takes action over deceptive marketing tactic: 'Misleading and incomplete'Greenwashing — when companies exaggerate or fabricate sustainability claims — undermines consumer trust and slows progress ...
This is one of the Ford Flex’s best years for reliability.
NTUC FairPrice, Cold Storage, Giant, Sheng Siong and Prime will roll out unit pricing later this year at some outlets.
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