To mark World Consumer Rights Day, which occurs every year on March 15, the Communications Regulatory Authority (CRA) ...

British Airways is poised to post rising profits in 2024 despite ongoing criticism of its customer service and loyalty overhaul, how is CEO Sean Doyle’s multi-billion-pound strategy reshaping the UK’s ...

You could also lose a lot of money. In today’s story, one man is very upset that a customer service representative didn’t do ...

Greenwashing — when companies exaggerate or fabricate sustainability claims — undermines consumer trust and slows progress ...

State officials are warning Americans not to respond to a surge of scam road toll collection texts. The texts impersonating ...

The recall impacts two popular flavors of International Delight with a best-buy date of July 3, 2025. The FDA is advising ...

Homebuyers have been protected from predatory lenders, hidden fees, and deceptive loan practices by the Consumer Financial ...

We expect continued scrutiny by regulators on fees, including enforcement actions and rulemakings, with the caveat that the new administration ...

Andrew Ferguson took over as FTC Chairman on Jan. 21. Nearly two months in, and Chairman Ferguson’s FTC is slowly taking shape. Consumer ...

The recalled International Delight products were distributed to 31 states across the U.S., including Florida, Georgia, New ...

This action was surfaced by Law.com Radar, which delivers real-time alerting on new litigation across more than 2,600 state ...

Attorney General Russell Coleman and Kentucky Public Service Commission (PSC) Chair Angie Hatton filed a complaint Wednesday against American Electric Power and Kentucky Power, AEP’s subsidiary, for ...