Auto-related complaints topped the list for the ninth year in a row, with consumers reporting issues involving deceptive ...

Jeremy Clarkson surprised fans by personally handling pub reservations after complaints about customer service at the ...

The New York State Department of Motor Vehicles is rolling out a new online consumer complaint form for issues with repair shops, auto dealers, and inspection stations. The goal of the new process … ...

Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...

Customer complaints to RBI Ombudsman rise to 2.96 lakh in FY25 The majority of these complaints were directed against banks, followed by NBFCs, other non-bank system participants, and CIGs.

The Register's editorial team is excited to see how this translates come the next report about customer complaints.. Southern Water also hit the headlines when it was fined a record £90 million ($118 ...

A five-year analysis of FOS complaints data by market intelligence firm Insurance DataLab, published exclusively by Insurance Times, found that the number of insurance complaints rose over the last ...

Customer complaint data is a critical asset for every organization. Full of valuable information, it is far more than just a record of grievances. Customer narrative data offers actionable analytics — ...

Gift 5 articles to anyone you choose each month when you subscribe. A group of Aussie Home Loans franchisees is preparing to lodge a damaging complaint with the competition regulator against its ...

Complaints have ranged from the introduction of unexpected fees to sudden app crashes and even mysterious deductions from user accounts. InstaPay responded via its official Facebook page with an ...

The Bank of Tanzania (BoT) has unveiled plans to launch an automated financial consumer complaint desk in January 2025. The initiative, in development since 2019, seeks to enhance efficiency, ...

After receiving countless customer complaints on social media regarding its inadequate portion sizes, Chipotle has confirmed that it has since been serving “consistent and generous portions ...