That’s the situation in today’s story, and the customer service rep at the call center handled the customer like a pro while ...

Texas Department of Transportation has transferred all TxTag accounts in good standing to Harris County Toll Road Authority, ...

In today’s story, the customer is wrong about the garbage pickup schedule, and he’s so annoying that the customer service rep ...

CBC News's investigation into underweighted meat has sparked anger among shoppers who are grappling with high food prices.

The investigation stemmed from a former employee’s whistleblower complaint filed in September. In the complaint, Lew Keathley, a former Spire worker who spent nearly a decade in its regulatory ...

A viral TikTok post recently brought attention to a voicemail from a Postmates delivery driver, “Steve,” that has sparked controversy across social media.

N.B. Power will undergo an independent audit after thousands of customer complaints about December power bills, which for many were hundreds of dollars higher than expected. Announcing the audit ...

Learning sign language can be a fun experience and help you communicate with more people in the deaf and hard of hearing community. It can also lead you down many different paths. Whether you are a ...

Regier said he and his team continue to dig up details ahead of what he said would be a formal ethics complaint filed against Ellsworth in coming days. "It is very, very concerning, so we’re ...

This is a free, impartial service for communications consumers. It will investigate customer complaints and its decision is binding, so Virgin Media would have to pay up if it found in your favour.

Families of victims of extrajudicial killings (EJKs) and human rights advocates on Friday filed a disbarment complaint against former President Rodrigo Duterte with the Supreme Court (SC). The ...