As we begin 2025, I wanted to take the opportunity to recap on the progress we made in 2024 and key upcoming catalysts including our planned entrance into the multi-billion dollar U.S. market. 2024 ...

Currently, in preview mode, the latest upgrade to ChatGPT works by combining the GPT4o reasoning model with computer vision ...

Letter writers discuss President Trump’s efforts to lower costs, federal employment regulations, a lack of civility and Trump’s first weeks in office.

So, you’re dealing with unpaid invoices and thinking it’s time to send a collection letter. It’s not just about reminding ...

Data breaches can cost companies tens of thousands of dollars or more, and can pose a significant risk to company operations and reputation. Customer ...

When is the last time you shopped small? Whether it was a curbside purchase or a haircut at your local salon, your patronage at any small business makes a big difference. Your dollars not only go ...

More than 33,000 Mainers were affected by a data breach of the education software provider PowerSchool last month, according ...

It’s a statement that electricity customers in Roanoke and throughout Virginia share with state Sen. Todd Pillion. As the legislative session gets underway, Pillion and Sen. Travis Hackworth ...

Gorgias’s version of templates, called Macros, includes variables that automatically populate each customer’s unique information (like names, order numbers, shipping information, and more). This means ...

British Gas is sending out letters containing an eye-watering £2,000 boost for customers. The major energy supplier giving hard-up households up to £2,000 bill grant as the Cost of Living crisis ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers are ...